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Shipping & Returns

Fashionably Greek will gladly accept any regularly priced, clean, and unused merchandise for exchange. In addition to exchanges, Fashionably Greek offers store credit for full priced items only. Customers wishing to exchange merchandise purchased must login into your account by clicking this link Fashionably Greek Account. Once you have logged into your account:

  1. Click on Completed Orders.

  2. Click the Return Items link.

  3. Select the quantity you need to Return and the Reason for the return. 

  4. Submit the Return Request.

  5. You will receive an email with the status of your request in 2-3 business days. The email will also have our return shipping information if your return request is authorized.
  6.  Ship the items back to our Return address once the return request is approved.  

Once your return has been processed, you will receive an email notification to indicate that your store credit is available. Simply log into your account after you receive your notification and use your store credit at checkout. You store credit will be in the amount of your purchase minus Fashionably Greek's shipping cost.

The original packaging must accompany the merchandise. Returned items must be safely packaged, shipped, and postmarked within five (5) business days of receiving the merchandise. Please keep in mind that any new item ordered as an exchange will not be shipped until we receive the original purchase in the original condition. While we appreciate your business, we have a strict exchange-only policy and cannot offer refunds for any of our products.

The Following Items are Not Eligible for Exchange:

  • Items that show evidence of wear
  • Personalized or customized items
  • Sale priced items

Order Changes

In an effort to deliver your package to you as quickly as possible once an order has been placed, we are unable to make any changes to sizes or cancel orders. Please make sure all of your information is correct before processing your order. 

Shipping Costs

The customer is responsible for ALL return shipping charges, unless the item received is incorrect or damaged. This includes the return shipping cost back to Fashionably Greek and the return shipping cost from Fashionably Greek back to the customer. 


Fashionably Greek offers $5 flat rate shipping. Orders will be shipped within 5-7 business days, subject to product availability and conference schedule. Custom orders will ship within 6-8 weeks depending on the order quantity. Inventory fluctuates which may delay your ship date. Orders are normally shipped by the United States Post Service and we offer the expedited shipping options as well.  Seller will not be responsible for shipping delays caused by a carrier or weather incidents.  Shipping charges may be billed separately on credit card orders if shipping method changes or requested after order is placed.

Customer must notify Seller at time of purchase if a signature is required for residential deliveries. Seller is not liable for any lost or stolen goods that are delivered to a residence without requiring a signature.

*Effective 11/11/2017 All orders will be charged a flat rate shipping fee of $5.

 Exchange Shipping Cost

Once your exchange has been issued, we will issue you a store credit for the cost of the item minus the $5 flat rate shipping charge. 


“Attention Buyer: A condition to purchasing items bearing Alpha Kappa Alpha Sorority, Inc. trademarks and copyrights, is that you acknowledge and agree that such transactions are limited only to: financial members; other currently licensed vendors and manufacturers; and officers and staff of the Sorority Headquarters (hereinafter collectively known as “authorized purchasers”). By purchasing Sorority items, you are representing to the seller that you are an authorized purchaser and acknowledge that the transaction is dependent on you being an authorized purchaser. You acknowledge and agree that purchase of Sorority items for any other reason is prohibited, that you are purchasing the item(s) under false pretense, and that it may result in the Sorority exercising its right to repossess such purchased item, and shall preclude the unauthorized purchaser from subsequently selling such item(s) under the First Sale Doctrine.”


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